Error while Adding Data to Queue_The request channel timed out

[pramodkathmore021121]

Hello,

I am getting the following error while adding data to the queue with Blue prism version 6.10.3

"Internal : The request channel timed out while waiting for a reply after 00:00:00. Increase the timeout value passed to the call to Request or increase the SendTimeout value on the Binding. The time allotted to this operation may have been a portion of a longer timeout."

The bot is adding data, but I am still encountering this internal error sometimes.

Could someone please suggest how I can fix this issue?

Thank you!

[Brigianakopec]

Hi,

If multiple domains are involved, latency may be affecting Blue Prism Enterprise (BPE) when trying to connect to all the domains in the environment.
​

Please review the following KB Article and update the Active Directory Domains option configuration

"Manually Configure Domains" by specifying the domain that is being used.