Installation error related to Local DB in BluePrismEvaluation6.8

[KANIKASOOD]

Hi Team,

Please help on how to proceed further as facing issue in installation.
I received the attachments for setup in mails as attached.

BluePrism.BPCoreLib.InvalidArgumentException: The file '' is invalid

   at BluePrism.AutomateAppCore.LocalDatabaseInstaller.CreateInstance()

   at BluePrism.AutomateAppCore.LocalDatabaseInstaller.FullInstall(String username, SafeString password)

   at AutomateUI.WelcomeWizard.j(Object ivn, DoWorkEventArgs ivo)

Not able to proceed with the installation.

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KANIKA SOOD
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[chris.strong]

Hello Kanika,

Oh no, we were seeing this back in February 2020 and thought it was down to a Windows update 'locking' your computer registry.

In short: A restart of your Windows computer, then open Blue Prism should resolve the issue.

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Chris Strong
Product Manager
Blue Prism
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[KANIKASOOD]

Done restart many times not solving the problem.

Regards,

Kanika Sood

[KANIKASOOD]

Restart and shut down done several times
Tried installing many times same issue persists

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KANIKA SOOD
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[chris.strong]

Hello Kanika,

Oh no, that doesn't sound right.

We posted should questions and troubleshooting steps the first time we saw this issue: Blue Prism Trial and Learning Edition: Database Setup Error: The file '' is invalid

• See post No. 4 by me - Posted 02-13-2020 10:13, which was addressed to Raj at the time.
• If you could let me know how you get on with the above and I'll attempt to help further.

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Chris Strong
Product Manager
Blue Prism
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[KANIKASOOD]

Hi,

below is issue tried installation again

Regards,

Kanika Sood

[chris.strong]

Hello Kanika,

Thank you for sharing you answer to the first question within : Blue Prism Trial and Learning Edition: Database Setup Error: The file '' is invalid (Post 4 by me - Posted 02-13-2020 10:13, which was addressed to Raj at the time.)

Did you try the other 4 steps previous posted? (Summarised below)

1. Which Operating System?
2. Is Microsoft SQL Server 2017 LocalDB is installed?
3. If not: Confirm Microsoft SQL Server 2017 LocalDB installer is on your computer
4. Check the Windows Registry data is correct

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Chris Strong
Product Manager
Blue Prism
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[chris.strong · Accepted solution]

Hello Kanika,

I've copied and pasted the previously used troubleshooting steps below:

Questions:

1. Is this a brand-new installation on the computer for the first time or are you attempting to re-install?
2. What operating system are you running on?
• Tip: A screenshot, using Windows search and searching winver will provide this information.

Rationale for asking: The information may help us narrow down the cause of the issue.

Steps to troubleshoot:

1. Check whether Microsoft SQL Server 2017 LocalDB is installed
• Tip: Windows Settings > Apps & features

If Microsoft SQL Server 2017 LocalDB is not installed:

1. Check that Blue Prism has deployed the Microsoft SQL Server 2017 LocalDB installer to your computer
• By default, this is C:\Program Files\Blue Prism Limited\Blue Prism Automate\Installers\SqlLocalDB.msi
• Where C:\Program Files is the location you choose to install Blue Prism
2. Check the following Windows registry key is correct:
• Tip: Windows search and searching regedit will bring up the Windows Registry Editor
• Open the Location: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Blue Prism Limited\Automate
• Review the Data set in the LocalDB registry key

My guess right now is that the LocalDB key exists, but the data is not being read correctly because Windows probably requires a restart from a previous installation.

Let me know how you get on with the above and I'll attempt to help further.

Screenshots: 

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Chris Strong
Product Manager
Blue Prism
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