Unable to spy Firefox elements in Browser Mode and UI automation Mode

[Sheela]

Hi Team,

We have a usecase to interact with application launched on FireFox
We were able to spy the elements and do some level of testing. 
Suddenly now we are not able to spy any element in Browser Mode  or in any other modes.

We have some challenges in Region mode. So we are not preferring that mode.
BluePrism Version : 6.5.1
Fire Fox version: (Firefox 78.4.1 ESR (x86 en-GB)

Any suggestion to overcome this issue, please.
Thanks!

Regards,
Sheela


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Sheela Parthasarathy
Assistant Consultant
TCS
Pacific/Apia
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[expertcr]

If you are using Firefox version: (Firefox 78.4.1 ESR (x86 en-GB)
Take a look at the most recent table for the supported version for the browser with BP. At the moment, using BP 6.5.1, You can use Firefox 68.x

https://bpdocs.blueprism.com/browser-compatibility.htm


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Luis Lopez
Customer Support Engineer English and Spanish
Blue Prism Ltd
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[EVIPUTI]

If it was working before and has stopped now , seems like your firefox got updated in some patch upgrades or so . 
Check the compatibility here.

https://bpdocs.blueprism.com/bp-6-10/en-us/Guides/chrome-firefox/chrome-firefox.htm?tocpath=Guides%7CChrome%252C%20Edge%252C%20and%20Firefox%20integration%7C_____0

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Vipul Tiwari
Senior Process Simplification and Optimization Designer(Solutions Architect)
Fidelity International
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