Upgrade to 7.3.2 : Launch Stage taking lot of time in Chrome

[uncki2]

Dear Community Members,

We have recently upgraded to BP 7.3.2 from v6.10.5, and we have observed that LAUNCH stage in blueprism is taking lot of time to load and move to next stage when any chrome application is launched.

We have compared the timing of “Launch” stage when launching the sample application in chrome browser between 6.10 & 7.3 as shown below:

	BP 6.10.5	BP 7.3.2
Chrome	~10 - 15 seconds	~50 – 70 seconds
Edge	~2 – 3 seconds	~5 – 7 seconds

Anyone have faced similar issues in BP 7 and if yes, how did you resolve it? Any pointers would be greatly appreciated. This delay is causing such a huge delay as it’s impacting the process SLA.

[david.l.morris]

@uncki2 I tried looking around for an explanation of this, but I don't see anything. I don't use Chrome much for automation, but I didn't encounter an issue like that when I did 7.3 and 7.3.1 testing. I would open a ticket with Blue Prism Support and see if they can identify the issue.

In the meantime, something you could try is using Start Process to launch Chrome and then attach to it. I think there might be scenarios where this wouldn't work, but it is worth trying since you are having issues right now.