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5 REPLIES 5

steven.boggs
Staff
Staff

There appears to only be a screenshot of the installer window with no errors or exception information, with no details about the problem scenario in this post -- can you first please describe the problem you're experiencing here so others could help?

Their is  No forward option is available.

I believe your screen resolution may be too low, which is causing the “Get Started” button in the bottom-right corner to be hidden.
Could you try increasing the screen resolution or screen size to see if this resolves the issue?

Here is the example of the screen.

Wittawat_0-1786942912169.pngWittawat_0-1786942912169.png

 

Nikhithaoleti01
Verified Partner

I checked my system settings and there is no option available to increase the screen resolution further. I have also tried adjusting the display scaling/zoom settings, but the "Get Started" button is still not visible.

Could you please suggest any alternative way to proceed or provide guidance on how to access the installation wizard when the button is not displayed?

Wittawat
Staff
Staff

You may try moving the installation dialog by clicking and holding the mouse near the left side of the dialog. Then move the dialog.

For your information.
If you RDP to the PC, you may not have option to change the screen resolution. You have to update the resolution before you make the connection.
Wittawat_0-1787028280007.pngWittawat_0-1787028280007.png