i can't login to the university-portal.

[darshan_gowda28]

Hi,
Am facing login issue. unable to login to university portal gettign below error. Kindly assist 

Internal Server Error

User save failed: {"email":["Email \"EMAIL REDACTED\" has already been taken."]}

Thanks

[Tejaskumar_Darji]

Adding the other thread about the same error - Answered: issue with the login to the university/ courses - SS&C Blue Prism Community

@Amy_T @NatalieFunke  could you please look into this and make a permanent fix for this, there are multiple users reporting this issue now.

I hope a permanent fix is applied soon.

[NatalieFunke]

Hi @darshan_gowda28 , 

I have had a look at your account and cannot see any issues. Please could you confirm you are still experiencing the same problem?

Thank you, Natalie

[NatalieFunke]

Hi @Tejaskumar_Darji 

These issues are usually user specific and need to be dealt with on a case by case scenario. 

Users who experience this or similar login issues, can either contact us here or via our Contact Us form. 

Thank you, Natalie