Hi JD,The timeouts are there to protect your machine from getting stuck on a page forever, due to either a system error or a corrupted page. Theoretically these limits should never be hit, assuming your machine has adequate resource (CPU and RAM).I d...
Hi,For the majority of cases migrating from 2.2 to 2.3 resulted in consistent accuracy, however some customers reported a similar drop in success as mentioned by Joseph.This was rectified in last month's release 2.3.2 and should resolve the change in...
That's strange, 2.3 should get the vector and ocr data.Is the document a pdf? Are you able to select the text when opened in Adobe Reader?What happens if you covert it to a jpeg and upload it to Decipher?What are the languages/regions set to in the D...
Hi @douglas.h.burke ,It sounds like you have a pdf which includes both vector data and non-vector data. What that means is that some of the text is embedded as metadata and can be read without using OCR, often this can be selected when opening the do...
