Hi Red,It sure has been, I assume that means everything's been going well with Decipher otherwise. That does seem weird, what version are you currently running? I'll send a query into the developers and see if they can provide any further thoughts o...
Hi Red,I think the Batch History report is subject to the data retention setting, are you able to find batches within the days you've got set in the admin panel?Thanks
Hi @ncstephe,On more recent versions (2.2+) of Decipher you have a "Signature" field format available, which is optimised for detecting signatures. Its advantages over checkmark are:3 potential outputs, signed, not signed and not found (checkmarks on...
Hi @kiranb25 ,Decipher won't automatically identify an exception, they have to be done manually, there are no automatic rules for this. Decipher not capturing a field isn't an exception, it just needs human intervention.If you want documents with the...
Hi @nikhiln ,Thanks, I understand. It looks like then that there's an issue with the training/capture aspect, but there's a few things that could be contributing to this, such as permissions, DFD configuration and Document Type configuration.I would ...