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This community covers the core Blue Prism RPA product.

  • 1.  Blue Prism hub 4.6 HTTP Error 502.5

    Posted 9 days ago

    Hola chicos,

    instale blue Prism hub 4.6, pero al intentar acceder a https://authentication.local/  me muestra lo siguiente 

    tienen idea de que es lo que puede estar pasando quedo atento a cualquier ayuda,



    ------------------------------
    Tomás Salinas
    ------------------------------


  • 2.  RE: Blue Prism hub 4.6 HTTP Error 502.5
    Best Answer

    Posted 9 days ago

    Hi Tomas,

    We have a couple of Knowledge Base articles related to this scenario and associated Windows error message; have you reviewed these as a first step to see if they help prevent this issue?



    ------------------------------
    Steve Boggs
    Senior Product Support Engineer
    Blue Prism
    Austin, TX
    ------------------------------

    Original Message


  • 3.  RE: Blue Prism hub 4.6 HTTP Error 502.5

    Posted 8 days ago

    Hola Steve,

    Ahora puedo acceder a https://authentication.local/ pero ahora al ingresar a https://hub.local/ me muestra lo siguiente:

    Agradezco mucho tu ayuda



    ------------------------------
    Tomás Salinas
    ------------------------------

    Original Message


  • 4.  RE: Blue Prism hub 4.6 HTTP Error 502.5

    Posted 7 days ago

    I'm glad to hear you got past the original 502.5 error. In order to investigate this new error, I would recommend looking into the Windows Event Viewer logs and the Hub logs for more information to determine the problem.

    Our KB article, "How to gather logs to investigate issues with Hub and its related plugins" explains how to locate these logs for review. If you need additional assistance with this issue, I would recommend opening a ticket with us in Product Support and providing the relevant logs.



    ------------------------------
    Steve Boggs
    Senior Product Support Engineer
    Blue Prism
    Austin, TX
    ------------------------------

    Original Message


  • 5.  RE: Blue Prism hub 4.6 HTTP Error 502.5

    Posted 6 days ago

    Steve muchas gracias por tu ayuda el error ya fue solucionado.



    ------------------------------
    Tomás Salinas
    ------------------------------

    Original Message


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