Blue Prism Product

 View Only
last person joined: 9 hours ago 

This community covers the core Blue Prism RPA product.

  • 1.  Resource PC Lock Issue

    Posted 03-02-2023 16:21

    Hello Community,

    We are running a Scheduled BOT. This automation involves two application.

    The 1st one is a Web based application, where we need to download an excel report.

    The 2nd one is a Windows/desktop Application (an SFTP Application), using which we need to upload the excel.

    The 1st phase takes around 2hr to process and download the report, which is going good. While bot is working on the sftp application, the server is getting locked and stops executing.

    Kindly advise, if there any way to keep the serer unlocked and proceed with the execution. 

    Also advise if there is nay way the server can keep working even after getting locked.

    Thank you.



    ------------------------------
    Simanchala Pattanayak
    Lead Solution Advisor
    Deloitte USI
    Bangalore
    ------------------------------


  • 2.  RE: Resource PC Lock Issue

    Posted 03-03-2023 10:01

    Hi Simanchala,

    What server gets locked, the one running the process, the one where the XL file is on, or the one where the XL file is being sent to?

    Does the server also get locked if you manually do the second part?

    What does the job log say?



    ------------------------------
    Happy coding!
    ---------------
    Paul
    Sweden
    ------------------------------



  • 3.  RE: Resource PC Lock Issue

    Posted 03-03-2023 10:51

    Hi Simanchala, If you could show some more details in terms of servers, files either multiple downloads or single download and when do you decide the file is ready for upload and schedule for these two process - If these are multiple files that are being downloaded and are uploaded simultaneously upon download or is it a single bulk file which is locked by the Bot1.

    Typically a segregation of folders should be kept neatly - for all the downloaded file should be placed under dedicated done folder and those which in current download should go by default in downloads folders and only  dedicated done folder should be considered as the root path folder for uploading. 

    Also for the upload file - if its a bulk file just place a empty Done.txt file after the after the main file - and wait until the Done.txt file appears as uploaded before uploading similar files.

    It would be easy to understand the query if there are more details around it, try doing it manually - have dedicated files folders for download and on upload part place Done.txt file alongside the main file and wait for the Done.txt file before uploading another round of files, a neat segregation might help your case.



    ------------------------------
    Mukesh Kumar
    ------------------------------



Welcome to the Blue Prism RPA Product Community!

Whether you’re looking to manage a complex infrastructure, maintain security and compliance, bring new products to market faster, or gain operational speed and agility in an uncertain economy, Blue Prism delivers — with the flexibility you need to create the business you want. From deployment on-premise, through a cloud service provider or as SaaS, to a skillful and adaptable digital workforce that continually expands to meet your enterprise needs, you can gain enhanced operational insight and control while your people reclaim the time they need to focus on great work.

Product PageKnowledge BaseBlue Prism Training Offering
Product Research ProgramUpdates, Releases & Announcements

FAQs

Blue Prism is intelligent automation — business-developed, no-code automation that pushes the boundaries of robotic process automation (RPA) to deliver value across any business process in a connected enterprise.

A combination of RPA with expanded cognitive and AI capabilities, Blue Prism is different than other automation technology on the market. With one Blue Prism license, you gain instant access to an already AI equipped digital workforce, along with the tools you need to build and delegate automations. Click here for more information on Blue Prism and Intelligent Automation.
To learn more about how Blue Prism RPA can help your organization and how much it will cost to get started, please Contact our Sales department.
Blue Prism RPA can be downloaded from our customer portal. If you would like to consume or download any material it is necessary to create an account on the Portal. Once you have registered, you can access the download options for Blue Prism here.
Yes! Installed on your own machine and supported by our training materials and product documentation, you can use all the features of the full enterprise product for free with our Blue Prism Trial – giving you the opportunity to learn the basics before moving to a full production implementation. Click here for more information and to download the trial.
Yes! You can access our known issue list for Blue Prism from our Support Portal.
Regardless of your industry, Blue Prism’s Digital Workforce can adhere to strict governance and compliance standards without limiting productivity. Click here for more information on how your industry can benefit from Blue Prism.