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 Blue Prism 7.1 Edge Extension

Andrew Hurn's profile image
Andrew Hurn posted 12-13-2022 15:15

My organisation is in the process of upgrading to Blue Prism 7.1 and are currently testing our processes.

We are experiencing an intermittent issue where the Edge extension stops working whilst a process is running. This is happening in both debug mode and through the control room. We have raised an issue with Blue Prism (#239745) who are investigating but wondered if any other users have experienced this issue.

The extension remains installed and shows as active but the ability to interact with any Browser Mode elements stops working. This causes the process to fail.

Any thoughts or ideas would be greatly appreciated.

Many thanks

Luis Lopez's profile image
Luis Lopez
This KB Article can help you when working with modern browsers (What are the key considerations when working with Modern Browser Automations.)

Each case is different, but most issues can benefit from the KB article.