MS Outlook VBO Error

[SagarMandale]

Hi All,

I am facing below error while using 'Get Received Item-Basic' Action from 'MS Outlook VBO'. I am using Blue Prism v6.10 Version. 

ERROR: Internal : Could not execute code stage because exception thrown by code stage: Unable to cast COM object of type 'System.__ComObject' to interface type 'Microsoft.Office.Interop.Outlook.NameSpace'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{00063002-0000-0000-C000-000000000046}' failed due to the following error: Interface not registered (Exception from HRESULT: 0x80040155).

Does anyone knows how to resolve this issue ? 

I have already tried Re-installing outlook (office) and Blue Prism, still this issue not resolved.

[Mukeshh_k]

Hi Sagar Mandale

I hope you tried this thread : https://community.blueprism.com/communities/community-home/digestviewer/viewthread?GroupId=145&MessageKey=d6a044dd-da7d-4f5a-b0c7-8e1e1be6e5aa&CommunityKey=3743dbaa-6766-4a4d-b7ed-9a98b6b1dd01&tab=dig...

Other way around could be to open the CMD command and enter : regsvr32 "C:\Program Files (x86)\Microsoft Office\Office16\olmap32.dll" the path to this location should be present but I would recommend the online fixing first.

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Kindly up vote this as "Best Answer" if it adds value or resolves your query in anyway possible, happy to help.

Regards,

Mukesh Kumar - Senior Automation Developer

NHS, England, United Kingdom, GB
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