Screen Resolution issue

[SunHung1]

The screen resolution sometimes too small that the automated process will have error:

I tried to use the utility in DX (Blue Prism Digital Exchange) but still cannot change the screen resolution:
Blue Prism Digital Exchange

Tried to contact DX support and replied them that 

There is no option for me to change the resolution there, not sure if it is because it is a RDP session or other reasons, pending for DX support reply:

@ewilson , FYI

[SunHung1]

Thanks Zdenek. 
But we are using DRM (Dynamic Resource Manager) so I am afraid that does not work for us… 

Anyway maybe I would consult PS (Professional Service) about this. 
Many thanks. 

[ewilson]

@SunHung1 

Are the processes running under different profiles or the same profile? If they're running under the same profile, is the user account logging out of Windows when each process exists? My guess is that you're systems have a default resolution defined in them, and when you log out or switch profiles the default resolution is applied. If that is the case you would either need to change the default resolution on the systems via a Windows config change or add the stage to change the resolution to your processes.

Cheers,

Eric