Automate.EXE has stopped Working

[Dharmik_Chattra]

While Trying To retrieve Mails from Outlook of a certain span of date , suddenly the pop up box arrives "Automate.EXE has stopped working" .Sometimes it finishes the process and some times it stops in between . why ?

[John__Carter]

Hi Dharmik - I suggest you raise a ticket with BP Support, the forum isn't the best place for solving issues like this.

[ArjunRaj]

May be the Blue Prism process to fetch those emails is consuming a lot of RAM space. Obviously windows will shut down the process that causes it

[Dharmik_Chattra]

Hi , Arjun . What will be the solution ?