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BP Runtime Resource switching to Login Agent Runtime Resource between Bot run

IshaSingh
Level 4

‎06-04-18 11:27 AM

Hi Everyone, We faced a unique situation today on two machines in Production. We use login agent for logging into our machines. It shows the switching - from the Login agent runtime resource (key icon) to a Blueprism runtime resource (Blue PC). During the bot run, however, our Blueprism runtime machines suddenly reverts to Login agent runtime resource. Due to this, our session log show the error "The session '8e6415be-22ef-4c53-9c20-260b60e9171d' is not currently running on this resource (Blueprism Runtime Machine name)". This happens in uncertain stages due to which associated queue items get marked as exception. Not every queue item faces this issue. The process continues running but stays in an 'Not Responding' state as well. It also shows a terminated session status at a point, but then after a while, it shows a completed status. Can someone help regarding this? Thanks and Regards, Isha Singh  
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John__Carter
Staff
Staff

‎06-04-18 02:41 PM

Check that you aren't inadvertently starting the process on the Login Agent Resource PC. You must leave enough time after logging in for the Login Agent Resource PC to close and for the 'user' Resource PC to start up. If you start a process immediately after the Login process then it might start on the 'wrong' instance of Resource PC.
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