BP process cannot connect IE browser

[Anonymous]

We have a process connecting web application, using IE and it works fine processing some records. After a while working it lost connection  with the browser before process next record, so we connect again BP with browser and works fine one more time, but suddenly it lost connection and cannot attach browser no more. These issues happen  only on Virtual Machine runtime. At a local machine it works fine. Has anyone faced this problem?

[InJoeKhor]

Hi Joan,

What kind of error do you get when you lost the connection? Or no error at all?
Please check in the Task Manager for "iexplore.exe" how many processes are running on this name ?

Have you tried to perform a reboot of the Resource machine? That will free up the connection and allow the Process to connect to IE browser.

Thanks,

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In Joe Khor
Sr. Product Consultant
Blue Prism
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