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#BPTechTips : Email Send Format Best Practices.

KodiSrihari
Level 8
#BPTechTips

Hi,
   Here is a tip to send Email format after Completion of a Project with Success message ,Business Exception and System Exception.

  • All Success Message and Business Exceptions goes to :- To : Customer.                                                                                                                                                              CC : RPA Developer,  Delivery Manager.
  • All System Exception goes to :- To : RPA Developer ,Delivery Manager.                                                                                                                  CC : Customer.

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    Srihari
    RPA Developer
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    2 REPLIES 2

    ritansh.jatwani
    Level 9
    Hi @KodiSrihari,

    You can also include the summary report in the final email to the customers/clients either in the email body or as an excel attachment. :)​

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    Ritansh Jatwani Senior Consultant
    Consultant
    EY
    Gurgaon
    *If you find this post helpful mark it as best answer
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    EVIPUTI
    MVP
    One can also use Queue Report VBO to share exceptional level\health level details .

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    Vipul Tiwari
    Senior Process Simplification Developer
    Amazon
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    ------------------------------ Vipul Tiwari Senior Process Simplification Developer Amazon ------------------------------