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Blue Prism UI Automation Failing after Chrome / Edge Update to 140

Adrian__Dones
Level 4

Hi guys,

Hope all of you are well and have a great week start.

Starting from last week (around Wednesday~Thursday) Blue Prism fails while running to identify properly the fields spied using UI Automation mode.

While trying to check in Application Modeler if the fields can still be visible, they were successfully identified, but while running the whole process, somehow the process remains blocked while trying to access those fields.

The interesting part is that after re-spying the fields using UI-Automation (just to test if a new fresh set of fields would make the cut) the bot still fails.

Just to mention, the process worked properly without any errors more than 2 years and all of a sudden it failed to work anymore.

 

Please let me know if this is a general issue and/or how it can be fixed.

 

Much appreciated all your help 🙂

76 REPLIES 76

Edge
140.0.3485.66 (offical build) (64bit)

(I better turn off email notifications on this chain now 🙂 )

Edge
Version 140.0.3485.66 (Official build) (64-bit)

sy_lee
Level 5

Microsoft Edge
Version 140.0.3485.54 (Official Build) (64-bit)

Edge Version 140.0.3485.54 (Official build) (64-bit)


Dave Morris, 3Ci at Southern Company

willem.d4s
Verified Partner

We have several clients who are impacted by this issue.  We use MS Edge, rather than Google Chrome at all of them.  At least one of our clients is on:  Edge Version 140.0.3485.54 (Official build) (64-bit)

I will have a look if we have other clients which are on a different version than this.

After some checking, most of our clients are currently on MS Edge Version 140.0.3485.66 (Official build) (64-bit)

sobotkav
Level 2

Microsoft Edge
Version 140.0.3485.54 (Official Build) (64-bit)

sastharpa
MVP

Microsoft Edge

Version 140.0.3485.66 (64 bit)

VL Ganesh
Tech Arch RPA
#MVP

thomasevers
Level 2

Microsoft Edge
Version 140.0.3485.66 (Official Build) (64 bit)

Edge Version 140.0.3485.54 (Official build) (64-bit)