Can not see any data into Blue Prism Dashboard

[Akhlesh_KumarJi]

Hi, I am not getting any data into Blue Prism out of the box Tiles. I have tried selecting different Work queues (also leaving blank) and other settings but not getting any data at all. I can see "Queue Volumes Now" but cannot see anything in: - Average Handling Time - Daily Productivity - Average Retries - Exceptions I have tried this into multiple Blue prism versions 4, 5, 6. I created some custom tiles to test the same and I can see the data. But Blue Prism out of the box tiles are not giving any data. Please help if anyone has configured the tiles and got the data. Thanks.

[mmichaud]

I'm having this same issue, with the exact same tiles as highlighted by Tejaskumar. Was there ever a resolution found?

For reference, I'm trying to create tiles and dashboards for a Blue Prism Cloud instance. Yes, I know that Hub is a possibility here but due to some issues with Hub I would like to create dashboards and tiles within the Blue Prism platform.

------------------------------
Michael Michaud
Consultant
Wonderbotz
America/Los_Angeles
------------------------------

[andresales]

This is a bit late, but I'm still going to leave this here to anyone who might be having the same problem as @Tejaskumar_Darji, @FelixDe_la_Rosa or @mmichaud.

The issue was MI Reporting not refreshing. I had to follow this guide in order to force-refresh it, after which the performance dashboards were finally showing: Updating refreshinprogress to 0 does not update the value. : (blueprism.com)