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Exposed Process/SOAP performance

rj.latherow
Level 3

Hello - we have a few processes that are exposed as API (SOAP, we are on the latest 6.10 version).  These processes are very simple and either record a request as a queue item or return a status- in both cases the pages take seconds to run on their own.

When run as an API request, they are SLOOOOOW- sometimes just under a minute, and the fastest I have been able to see is around 20 seconds on the very rare occasion.  Average response time is ~42 seconds, which is not acceptable for what we are doing.

Is there any way to increase the throughput/response time on the gateway?  The machine is dedicated to this simple task, so it isn't a resource issue.  I am on the cusp of scrapping the solution and finding a path forward that isn't limited by BP's performance.

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