How can we free up the RAM used by Decipher?
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13-04-23 12:07 PM
We are seeing Decipher using a lot of RAM even when there is no load running on the window.
Our system has a 16GB of RAM Memory. It has 13 GB in use, it does not allow access and it gives us errors in Data and Class Verification.
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13-04-23 01:08 PM
Hi Gloria,
What is your current server configuration? Have you checked this with our sizing guide?
Is a Capture model currently training? You will be able to tell by what tasks are running or if the model state in the database is 2. (CaptureModelML table)
.
It might be worth raising a support ticket so we can help you investigate.
Thanks
Ben
Ben Lyons
Principal Product Specialist - Decipher
SS&C Blue Prism
UK based
Principal Product Specialist - Decipher
SS&C Blue Prism
UK based