How to stop processes in 'Not Responding' and 'Stopping' status

[Anonymous]

We have acidentally clicked 'Request stop' for couple of processes. They are in 'Not responding' and 'Stopping' status for few days now. Did anyone face this issue? Any solutions for this please?

[PawelPurski]

Hi,   check this articles: https://portal.blueprism.com/customer-support/knowledge-base/process-st… https://portal.blueprism.com/customer-support/knowledge-base/process-or… From my experience I can say that sometimes it is enough to login on the robot's host and wait till scheduler will continue its pending session and finish with log out process.   I'm not sure if it wise to dig in the database ;)