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Installation of Mapiex failed

Juan_ManuelFons
Level 2

‎18-01-18 09:09 PM

Hi, I have an error trying to installate the mapiex app in my windows 7 pro 64 bits (outlook 2016 32 bits)  BluePrismMapiEx2.0.6 BluePrismMapiEx1.1.15   An error occurred during the installation of assembly 'Microsoft.VC80.CRT,publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762",processorArchitecture="x86'".Please refer to Help and Support for more information   Do you have an idea of what could resolve the issue?   Regards!
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Denis__Dennehy
Level 15

‎18-01-18 10:53 PM

The mapiex installation instructions say that it only works with 32bit Outlook - have you followed that recommendation or do you have 64bit Outlook installed on your computer?
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