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Interact - Credential Error

AmruthaSivaraja
Level 4

Hi All,

While trying to use the Interact Web Service, I'm getting the below error.

"Could not decrypt data: Padding is invalid and cannot be removed".

It is also happening while trying to update the credentials by creating new secret key for the Interact API. 

30363.png

To resolve the above error we tried creating the new encryption scheme but still we couldn't able to resolve it. Kindly please help us to resolve the error.

Thanks,



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Amrutha Sivarajan
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4 REPLIES 4

LeonardoSQueiroz
Level 10

Hello Amrutha,

Check this topic, Tobias' solution can help you: https://community.blueprism.com/communities/community-home/digestviewer/view-question?ContributedContentKey=c9974e50-7a6e-4b0e-b9f6-cb8672693d39&CommunityKey=3743dbaa-6766- 4a4d-b7ed-9a98b6b1dd01&tab=digestviewer

Regards,



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Leonardo Soares
RPA Developer Tech Leader
Bridge Consulting
América/Brazil
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Leonardo Soares RPA Developer América/Brazil

AmruthaSivaraja
Level 4

Hi @Kevin Barnes,

Can you please help us with the issue, its happening in the BluePrism Azure VM provided for the Hackathon.

Thanks in Advance.



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Amrutha Sivarajan
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Thanks Leonardo. 

The steps were not clear. Could you help me to brief the steps to achieve the result.



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Amrutha Sivarajan
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Hello everyone. Just to let the community know, I've picked this one up over email with Amrutha and team as it relates to a virtual environment for our ongoing Hackathon 🙂



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💙 Michael
(I'm part of the SS&C Blue Prism Community Team)
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