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Issue - when I retrieve a form saved as a draft in Interact

jhogelp
Level 8
Hi everybody.

This is happening to me in version 4.2.0, when I retrieve in Interact a form saved as a draft, the value of the date type field is not being retrieved correctly. I thought it was something isolated but I tried again and the same thing happened. I don't know if it's already reported but if someone is using Interact it would be good to confirm the issue.

Regards

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Jhogel Ponne
Senior RPA
Ernst & Young
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1 BEST ANSWER

Helpful Answers

Hi Jhogel

You are absolutely right, the date field does not save as a draft and I am experiencing the same issue. 

I will make sure this gets looked into.

Thanks for letting us know. 

Cheers

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Joe Farr
Product Consultant
Blue Prism Limited
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View answer in original post

10 REPLIES 10

joefarr
Staff
Staff
Hi Jhogel

Can you share a screen shot of the issue?

Thanks

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Joe Farr
Product Consultant
Blue Prism Limited
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Hi, Joe.
Attached the images, the first ones have to do with the configuration of the date field of the form and the last images when the form is filled out and saved as a draft and then the saved form is selected.

3916.jpg
3917.jpg
3918.jpg

3919.jpg
The form is selected, the fields are filled in, a date is selected and it is saved as a draft.
3920.jpg




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Jhogel Ponne
Senior RPA
Ernst & Young
America/Panama
------------------------------

Hi Jhogel

You are absolutely right, the date field does not save as a draft and I am experiencing the same issue. 

I will make sure this gets looked into.

Thanks for letting us know. 

Cheers

------------------------------
Joe Farr
Product Consultant
Blue Prism Limited
------------------------------

Hi, Joe.

No problem. We are here to collaborate with Team Blue Prism.

Regards

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Jhogel Ponne
Senior RPA
Ernst & Young
America/Panama
------------------------------

Hi everbody,

is this issue somehow solved?...Cause I am facing this issue also and would like to know how to deal with it...

Thanks and best regards

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Kai-Ren Spindler
Consultant
Natuvion GmbH
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Hi Kai-Ren

This issue is now resolved. Which version are you using?

Cheers

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Joe Farr
Senior Product Specialist
Blue Prism Limited
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Hi Joe,

thanks for quick response. I am using Interact 4.6 (the most current version). I have Date-fields for a time-recording but when saved as a draft the entered dates vanish...

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Kai-Ren Spindler
Consultant
Natuvion GmbH
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Hi Kai-Ren

That's not good!

Can you send a screenshot of the fields on your form so I can? And which format are you setting the Date in?

Cheers

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Joe Farr
Senior Product Specialist
Blue Prism Limited
------------------------------

Hi Joe,

sry for taking a while...

Now the Screenshot from the Field-Editing-View:
3974.png
...and here the screenshot from the frontend-view after saving the draft:
3975.png
Even though the draft was saved, the entered date (chosen via calender-function) didn`t save (instead the placeholder is showing)...I am using the OS with german settings...

Thanks and best regards,
Kai



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Kai-Ren Spindler
Consultant
Natuvion GmbH
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