21-04-23 08:56 AM
Hi,
While practising surface automation, I have encountered a problem with region mode. Region mode cannot identify the element properly. How can I resolve this issue?
Windows 10
Blue Prism 7.1.2
Screen settings:
125%
1920*1200
Regards,
Ekram
24-04-23 02:03 AM
Hi @Ekram Shihab
Please set the region similar to the below when spying a button.
It would be safer to set the Location Mode to "Coordinates".
, and Make the window forward before pressing it.
Hope it works.
Regards
24-04-23 08:12 AM
Hi Ekram Shihab - Have you tried following the Blue Prism surface automation Technique guide as suggested in the below thread ? (https://community.blueprism.com/question/region-mode-does-not-identify-element-correctly-1#00ab9811-05eb-445e-b1dc-0187a64241dc)
Regards,
Mukesh
25-04-23 08:19 AM
Hi,
Sorry for the late reply. I have found the issue. The issue was with screen settings. When I set up as 100%, it works perfectly. @HongJooChoi and @Mukesh Kumar for the information.