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Region mode does not identify element correctly

Anonymous
Not applicable

Hi,
While practising surface automation, I have encountered a problem with region mode. Region mode cannot identify the element properly. How can I resolve this issue?

Windows 10 
Blue Prism 7.1.2

Screen settings:
125%
1920*1200

Regards,
Ekram

35469.png
35470.png

2 REPLIES 2

jsantiago08
Level 4

- Try adjusting it to 100% and see if that helps. 
- Try adjusting the region size to see if that helps.
- Ensure that the element you are trying to identify has unique and consistent properties that can be used to differentiate it from other elements on the screen. If the element properties are not unique, you may need to use a different method to identify it.

Mukeshh_k
MVP

Hi Ekram - Just as what Kirby suggested try these remapping, readjusting ! if it continues to face difficulties -try exploring relative position method by creating a parent image - you can find detailed approach inside the attached surface automation guide.

Regards,
Mukesh

Regards,

Mukesh Kumar