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Runtime resources suddenly show connection lost or offline

MithunR
Level 2

Hi,

We are experiencing connection lost or offline more frequently after upgrading the Blue Prism to 7.2.1. 

Any help to overcome this issue.

Regards

Mithun

2 REPLIES 2

John__Carter
Staff
Staff

Raising a support ticket might be more effective Mithun. Provide as much information as you can in the ticket so the Support team can help you effectively.

Arto
Level 3

Same here after upgrading from 6.10 to 7.3. We raised a ticket immediately when we found this issue (many months ago) but it's still not resolved. It happens only with browser automations (we use Chrome) and automations which use Mainframe Application. Automations that don't use any applications work just fine. It usually happens right after the application is closed. We've tried many different ways to close applications and also replaced Launch with Start Process because Launch is unreliable in this version.