Dear,
We are meeting an issue when we connect to SharePoint by “Microsoft Graph – Share Point” VBO.
Scenarios:
Download a substantial number of files from SharePoint, navigating through various folders within the same SharePoint instance. Note that the folder structure is intricate, with files dispersed across multiple nested directories.
Errors:
When utilizing the “Get Drive Items” functionality, we always encounter a timeout error despite having configured an extended timeout period of 120 seconds.
Error Message:
ERROR: Internal : Unexpected error Error during Web API HTTP Request
Web Exception Status: Timeout
We have observed that after waiting for one or more hours, the issue resolves itself automatically without further intervention.
Questions:
- If there are frequent requests to MS SP, is it indeed possible to experience a timeout situation?
- Due to the varying nature of the folders, we are required to submit individual requests each time. Is there a method to address this issue without altering the existing folder structure?
- I also try to ask MS SP team for help, but they need more details, such as request ID. But there’re no request id response when this error happened. How can I get more details for this kind of error?
Thank you in advance for your prompt response.
