UIA and AA mode does not work

[ZahibSidiq]

Hello,    I am trying to spy some element in an ERP application (Unite4 Property Management) by using either UIA or AA mode, but it does not work. The application is 64-bit and the wierd thing is that, it did work before but after reinstalling the Windows, it just stopped working.  help will be much appreciated.    Best wishes  Zahib  Sidiq

[John__Carter]

Try changing the Application Manager Mode setting

[Naga_MounikaGel]

Hi John, We are also facing the same issue with v6.2.1 when windows is reinstalled. We are facing this issue in the Production. And all Application modeller settings look ok but can you elaborate more on what needs to be changed in Application modeller to get the issue resolved. Thank you. Best regards, Naga

[John__Carter]

Naga - I don't know if it will resolve the issue, it was just a guess when Zahib mentioned 64bit. In App Modeller there is a drop down box that affects the way it functions - see Application Manager Mode in the product Help for a description of the options. But as I said, it's a guess, not a fix. If you're still stuck then I suggest a Support ticket.

[ZahibSidiq]

Thank you John and I did tried different modes but I did not work. Support ticket? what is that?

[John__Carter]

https://portal.blueprism.com/customer-support/how-get-help-customer-sup…

[kawaycheung]

I found a solution by re-registering  oleacc.dll and uiautomationcore.dll.

Open CMD in start and type regsvr32 with the path of the dll's.

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