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Unable to spy elements using Java Spy Mode in Blue Prism

RahulGupta1
Level 2
Hi Team,

I have followed the exact procedure as outlined in the various guides on automating Java applications using Blue Prism. I am using JRE 1.8.0_231. It comes pre-installed with Java accessibility bridge (JAB) so , I have not done the installation explicitly. 

When in the application modeler, I am able to get the Java spy mode to enable , it perfectly highlights elements when trying to capture but upon clicking the <ctrl> + Left mouse button, I receive the error "There was an error during the spying operation." I have tried changing the Application Manager mode to External 32/64 bit but still the issue persists.

Please help on this issue.

Thanks and Regards,
Rahul Gupta

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Rahul Gupta
Blue Prism Developer
Infosys Ltd
Asia/Kolkata
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