Unable to start the scheduler from control room

[Sornakumar92]

Hi ,

Unable to start the scheduler from control room. scheduler is created in control room and scheduled particular time. But scheduler was not started, and I checked in scheduler report also. In logs showing resource is offline and retried 10 times and ended.

Any suggestion please.

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Sornakumar V
RPA Developer
Iopex technologies
Chennai
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[Mukeshh_k]

Hi @Sornakumar92 - Restart the listener on the prod machine manually by logging in and then kick off the scheduler - https://bpdocs.blueprism.com/bp-6-9/en-us/helpResourcePCCommands.htm

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Kindly up vote this as "Best Answer" if it adds value or resolves your query in anyway possible, happy to help.

Regards,

Mukesh Kumar - Senior Automation Developer

NHS, England, United Kingdom, GB
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[harish.mogulluri]

Hi Sornakumar V,

I would try below 
1) Restart the services
2) Restart the server if the option1 is not working.

To restart the service
a) Type Services in window search bar >Select services
b) Find BluePrism Login agent and select "Blue Prism Login Agent" service and right click >restart
c) Then restart the VM  and test the scheduler whether it is working or not.

Make sure you are running the Run time resources in Virtual machine.

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If I answered your query. Please mark it as the "Best Answer"

Harish M
Lead developer
America/New_York TX
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[Sornakumar92]

Thanks Mukesh

After so many struggle I find and sorted now.

Actually the problem is port number not updated in the login config file. Now updated and sorted above mentioned issue.

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Sornakumar V
RPA Developer
Iopex technologies
Chennai
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[Sornakumar92]

Thanks Harish

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Sornakumar V
RPA Developer
Iopex technologies
Chennai
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