Work Queue - # of items by "Get Completed/Exception Items" are less than actual

[TetsujiJunicho]

Hi I've tried to get work queue items of Completed/Exception by "Get Completed/Exception Items", but the # of items are less than actual. My Work Queue is pretty simple enough to have the Queue Name only (not having Tag Name/Status). I specified UTC time or Local time for the Start Date/End Date, but in vain. I think the Item IDs are unique. Any ideas? Regards,

[Deep.Shah]

Hi, We had seen similar issue and what we learned was - Start & End Date in Get Completed/Exception Items is the time threshold when they were marked completed/exception and not the threshold when they were loaded. Regards

[TetsujiJunicho]

Hi Deep Thanks for your reply. I specified ""NO"" Start/End Date in Get Completed/Exception Items but got the same results (less than actual numbers). Missing items are four all Exceptions - two are first attempts and two are second attempts. Any ideas?