installation error

[ArunRaj]

Hi,

I am new to blue prism,
Recently I download and install the Blue Prism 6.6 trail version in my laptop (windows 10)
Installation was successful.

Now, I try to open the application it show the following error.
(see above screen shots)
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Ooops
We've encountered an error during installation. There could be a number of factors that caused this - check the error message for more details
You can get help from the community site or the portal. 
Until it's fixed we'll show you a cute prism cat..
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The error message is:
Object reference not set to an instance of an object.

Please help me!!!

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Arun Raj
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[GopalBhaire]

I suggest you reinstall Blue Prism

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Gopal Bhaire
Analyst
Accenture
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[ArunRaj]

Thanks for your reply!

I already tried re-installation but no result.
same issue happened when open application after re-installation.

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Arun Raj
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[RajNeelam]

Hi Arun, did you manage to fix this? If yes, may I know how you solved it? I'm facing the same problem.
Thanks
Raj

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Raj Neelam
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[GaryBarrett]

Hi Raj
Did you solve this problem as i have the same ... but my error message is ... the file " is invalid
thanks
Gary B

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Gary Barrett
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[GaryBarrett]

all sorted... thanks
Gary B

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Gary Barrett
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