Issue with Form Identification in 'Interact' Inbox and Approvals Tables

[mariodelatorre]

In the Interact platform, tables in the Inbox and Approvals sections make it physically impossible to identify, in a functional way, what each form corresponds to. The ID displayed refers to an internal value of the form itself, which may be useful for the system but is not meaningful for the end user.

When working in environments such as a Procurement department, users need more context to understand which form is linked to which RFQ (Request for Quotation) or business process. The lack of descriptive or business-relevant information in the table forces users to open each form individually, which is inefficient and error-prone.

Suggested Improvement

It would be extremely helpful if the table could be customized to include additional fields or modify existing ones to display relevant data for the user. For example:

• RFQ number
• Supplier name
• Associated project
• Business unit or category
• Status (in a more descriptive format)
• Submission or due date

This would allow users to quickly identify and filter forms based on operational criteria, improving usability and reducing time spent navigating the system.

Benefits

• Significant improvement in user experience and efficiency
• Better traceability between forms and business processes
• Reduced risk of errors and mismanagement
• Increased adoption and satisfaction with the platform