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A.Fujita
Level 3
Status: Delivered

In some cases, resources and servers may not be able to communicate halfway.
In the control room, the status is connected, and there is no error display on the resource PC side.
However, there are cases where the schedule cannot be cast from the server side to the resource PC or the process cannot be executed manually.
Restarting the resource PC or runtime does not improve the situation.

After all, restarting the server-side service can only improve the situation. (Even if one resource PC fell into this situation)

As a request for improvement, please add a function to initialize the target resource PC in the control room (= perform the same process as restarting the server service).

1 Comment
Status changed to: Delivered

Hello @A.Fujita,

In Blue Prism Enterprise v7, all connections to runtime resources are established from the application server to the runtime resource, with all client to resource connections being removed as part of the "Application Server Controlled Resources" capability. As a result of this, if a connection cannot be established from the app server to the resource, this will present far more visible errors/warnings in Control Room and automatic retries will take place until a connection is successfully established (or the resource goes offline).

Based on this update, I'm going to mark this idea as Delivered.

 

Let me know if you have any questions!

Regards,

Rob