APD01 / Pearson Account - Unbale to book the exam due to exam seeking platform conflict

[GurunathKurtkot]

Hello 

Am facing issue while booking exam for APD01. It says AD01 needs to be completed. 

But I already have the Developer certification from Blue Prism back in 2016 Dated November 30th when exam was not under Pearson VUE but directly from Blue Prism organization.

So in Pearson VUE that is  not reflecting .

How can that be consolidated here?

Appreciate your advice or if you can share if you had similar experience and What needs to be done now ?

Best

Gurunath K

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Gurunath Kurtkoti
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[bweschke]

HI Gurunath,

Please contact us using our contact form so we can assist you with your issue.

Blue Prism University | Contact

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Brenda Weschke
Educations Services Operations Specialist
BluePrism
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[GurunathKurtkot]

Hi Brenda,

I have submitted the form .

Thanks

Gurunath

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Gurunath Kurtkoti
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[SanjanaS]

Hi Gurunath,

Did you find a solution for the above issue? If yes, can you please help me with the solution/links that you raised to get it resolved as I'm facing the same issue?
I have completed the Developer exam in 2017, but I'm unable to schedule for APD01 in Pearson as it is giving error. I'm unable to raise a request in BP University Contact link as it is giving Internal Server Error Can you please help?

Regards,
Sanjana S

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Sanjana S
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[bweschke]

Hi Sanjan,

Please contact us using our contact form so we can assist you with your issue.

Blue Prism University | Contact

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Brenda Weschke
Educations Services Operations Specialist
BluePrism
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[SanjanaS]

Hi Brenda,

I'm getting below "Internal Server Error" when I'm trying to raise a request. Can you please assist on this issue?

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Sanjana S
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[Grace-Lanser]

Hi @SanjanaS 

Sorry to hear you are having trouble!

I have reached out to you via email asking for further information from you so I can assist you better.

All the best, 

G 

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Grace Lanser
Community Associate
Blue Prism
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[SanjanaS]

Thanks for reaching out Grace!

I have shared the requested details via email. It'll be really helpful if you could fix this issue by today ASAP.
As I need to raise a request and schedule the APD01 exam asap.

Regards,
Sanjana S

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Sanjana S
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[bweschke]

HI Sanjana,

Thank you for letting us know about this issue. This issue has now been resolved so you should no longer get this error message.

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Brenda Weschke
Educations Services Operations Specialist
BluePrism
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