Do you have questions about Learning Edition, we have answers!

[Bweschke]

We have created a new section in our FAQ page that addresses many of the questions that you may have when you are using Learning Edition.

Learn more today!

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Brenda Weschke
Educations Services Operations Specialist
BluePrism
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[guangSong]

Dear Brenda,

I tried to install the learning edition blue prism but met the below issue.

BluePrism.DatabaseInstaller.DatabaseInstallerException: Unable to determine whether database exists - A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: SQL Network Interfaces, error: 50 - Local Database Runtime error occurred. Error occurred during LocalDB instance startup: SQL Server process failed to start.
)
   at BluePrism.DatabaseInstaller.Installer.CheckDatabaseExists()
   at BluePrism.AutomateAppCore.LocalDatabaseInstaller.get_DatabaseExists()
   at BluePrism.AutomateAppCore.LocalDatabaseInstaller.FullInstall(String username, SafeString password)
   at AutomateUI.WelcomeWizard.bzy(Object a, DoWorkEventArgs b)

May I seek your help to review it?

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guang Song
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[LeonardoSQueiroz]

Hi guang,

Check the Knowledge Base for troubleshooting tips related to the error: https://support.blueprism.com/en/support/solutions/articles/7000077321-bp-server-service-starts-and-then-stops-with -bpe-error-connection-not-valid-server-is-unavailable-

If the error persists, open a ticket or a topic on the question forum,

Regards,

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Leonardo Soares
RPA Developer Tech Leader
Bridge Consulting
América/Brazil
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