cancel
Showing results for 
Search instead for 
Did you mean: 

Not able to access Trainings (LMS) under University

Anonymous
Not applicable

Hi,

Until few days back I was able to access Foundation and Developer trainnings under University tab.  Now when I click on training it takes me to "My Account" page.  How can I access Foundation and Developers trainings ?


------------------------------
Nikhil Bhalodkar
Tech Arch
Accenture
Asia/Kolkata
------------------------------
1 BEST ANSWER

Best Answers

Hi All,

We've had confirmation from our IT team and partners that the issue has now been resolved.

Thanks for you input, and apologies for this short outage.

Regards,

------------------------------
Carl Carter
Developer Program Manager
Blue Prism
Europe/London
------------------------------

View answer in original post

12 REPLIES 12

Lakshmi_Sravani
Level 2
I am facing the same issue. I was able to access these courses till yesterday. But today it is redirecting to "My Account page".

------------------------------
Lakshmi Sravani Basam
------------------------------

TrushantThakare
Level 2
I am facing the same issue. 

------------------------------
Trushant Thakare
------------------------------

Can I just check that you are all attempting to access the Blue Prism University through the menu's on the Blue Prism Portal, and not a bookmark you may have saved previously?

33371.png


If you are using bookmarks, you will be redirected to your account page. You should always access through the portal menu as urls may change.

Please confirm back either way so we can investigate.

------------------------------
Carl Carter
Developer Program Manager
Blue Prism
Europe/London
------------------------------

Yes, I tried accessing the University from the menu. Its the same way as I do everyday.

------------------------------
Lakshmi Sravani Basam
------------------------------

Even I am facing this issue

------------------------------
Praphull Karule
------------------------------

WayneNeary
Level 2
​Same issue here this morning.
Went to continue my training and I just keep being forced back to my profile page.
It was fine yesterday.

------------------------------
Wayne Neary
Control Room Lead Operator
Bank of Ireland
Europe/Dublin
------------------------------

Seems to be back up!​

------------------------------
Wayne Neary
Control Room Lead Operator
Bank of Ireland
Europe/Dublin
------------------------------

We will provide an update once we have resolved the issue.

It is currently being worked on.

Thanks for your patience.

------------------------------
Carl Carter
Developer Program Manager
Blue Prism
Europe/London
------------------------------

Hello everyone !

I too was not able to access the Course since last night (IST)
Able to access NOW. 

Hope you guys are able to access as well.

Regards,
Neha

------------------------------
Neha Dhawan
------------------------------