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issue with the login to the university/ courses

Tobias_Goebke
Verified Partner

Dear Team,

i can't login to the university-portal.

Using the Login-Button at the university page i get the error 

  • Internal Server Error
    User save failed: {"email":["Email \"my-email-address\" has already been taken."]}

 And using "Sign in with customer portal" i get:

  • Screenshot_sign_in_blueprism_course.jpg

Thanks for your help.

kind regards Tobias

 

11 REPLIES 11

Hi @rpalomeque,

I have had a look at your account and cannot see any issues. Please could you let me know the error message you encounter when trying to log in?

Thank you

rpalomeque
Level 3

Hi! Sombody from support already help me out and can login again! thanks