SS&C Blue Prism Community

Jesada

Hello,I have 2 Blue Prism environments - one is running server 2016 and the other is running server 2022. The ASCR configuration is the same between the two environments. On the server 2022 environment, we are receiving the callback channel error pop...

Jesada

Hello,Currently running:Blue Prism Enterprise v7.3 - 64 bitWindows Server 2016Office 2013 - 32 bitWe are currently building out a new environment to move from Server 2016 to Server 2022. We are also upgrading to Office 2024 - 64 bit. We will remain o...

Jesada

Hello Harish,Thank you for the suggestion. I have followed all the steps provided in that support article including extending the resource connection timeout. I have a ticket open with support and waiting to hear next steps.

Jesada

Thank you Sayeed, that fixed it for us!

Jesada · 06-08-24

Hi James. We ran into this same thing when doing the 7.3 upgrade. We had to open a ticket to receive some replace/detect scripts which when ran in combination with the existing upgrade script, would finally allow the db upgrade to go through. I had t...

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ASCR callback channel error popup

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