Please note this demand is not to fulfill a process run twice a year as specified in the original ask. Correspondence packs are currently run as adhoc requests by client service managers (weekly/monthly). They are also requested during development de...
For some additional context for this idea, clients often request updated correspondence pack output for which we have the current tool that creates this at the push of a button. There isn’t a way to do this in Comms therefore it becomes a manual time...