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Random resource connection loss with the app server

Hello everyone,I am reaching out to seek your assistance regarding an abnormal behavior I am experiencing. All of my resources on a server lose connection with the AppServer randomly. They are unable to reconnect and several error messages appear in ...

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Resolved! Can't establish connection between client and server

Hello,I've been trying to log in to the Blue Prism Client, but this window appears, and nothing happens.Just to clarify:The BP Client is running on Windows 11 23H2.The BP Server is running on Windows Server 2022.The required ports are open.I've delet...

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Work queue

Hi,Am trying to get the number of exception items from BP queue with particular string under the Tag value using Get Report Data under the work queue object.The Tag value is not unique and I am trying to pass it as query. Please let me know how to pa...

Multiple HTML CV versions in Production?

Does anyone have two different HTML CV versions installed in Prod?  We are currently on AWD 20.3 and some users in prod are still on Java (OpenJDK) CV and others are on CV HTML v1.7 (though not compatible it has been working for us for two years exce...

SAP web version

Hello,I need to automate a process in SAP Web version. I'm using the Microsoft Edge browser. I'm encountering problems when performing actions such as browsing the website or clicking on a specific field when using browser mode to capture data. For e...

Refreshing an Excel file connected to SAP BW

Hi,I have a project in which there is an Excel file in SharePoint. This Excel file is connected to SAP BW. It needs to be refreshed every day.I have already read some of the articles published in the BP Community about SharePoint and refreshing an Ex...

Decipher Page Count

Hi Everyone, I was wondering about the fair usage limit of 4000 pages. Does it count as in how many pages of the file once we loaded it into Decipher, or does it count after the file was completely processed?Also, other than retrieving the page infor...

KeiChun by Level 2
  • 172 Views
  • 2 replies
  • 1 likes

Listener crashes - KERNELBASE.dll

Hello,hopefully someone has an idea.Listener starts normal. No errors. Connection established. all fine.During the process run listener crashes and after for sure the process as well. Any ideas?   Faulting application name: Automate.exe, version: 6.7...

CKOMORO by Level 5
  • 921 Views
  • 9 replies
  • 0 likes

App server config file location

Where can we find the config file for the App server?I believe the name of the file is ApplicationServer.Config.xml located somewhere in the BP directory but could not locate it.------------------------------If I was of assistance, please vote for it...