Blue Prism Product

 View Only
last person joined: 15 hours ago 

This community covers the core Blue Prism RPA product.

  • 1.  Citrix Integration Queries

    Posted 9 days ago

    Hi Team,

    We are exploring Citrix Integration with Blue Prism 7.2.1. There are a few queries that I have regarding the same:

    1. Is there a direct command/package that BP can provide, for silent installation of the Citrix Agent on the Citrix VDE to the Citrix Team?
    2. As per the BP documentation on the Citrix Integration:Does this mean that Multi-BOT scenarios will not work in case of Citrix Integration?

      @Eric Wilson your insights would be highly appreciated!


    ------------------------------
    Manish Rawat
    Project Manager
    Mercer
    New Delhi
    ------------------------------


  • 2.  RE: Citrix Integration Queries

    Posted 9 days ago

    Hi Manish,

    I can confirm our documentation team is working on updating the Silent Install docs to include the commands for installation of the optional Citrix components as part of the Blue Prism install process. These docs should be updated and confirmed soon. You should be able to install them individually using the ADDLOCAL keyword (see linked doc above for examples), followed by the product names, so 'CitrixAgent' for desktops and 'CitrixDriver' to install the driver with Blue Prism. However, while possible to silently install Citrix Agent and Citrix Automation components with BP, the latter requires the former to be installed first, and both require a Citrix app (Citrix Workspace) to be present beforehand or the install will fail.

    You are correct about multi-bot scenarios not being inherent due to the way the Citrix components work with Blue Prism -- for example consider that Blue Prism's Citrix Agent component is required to be installed first after logging into the Citrix VDE and being installed there, and this step must be carried out for each user that will be used by the runtime resource to access the Citrix VDE. Then, the Blue Prism Citrix Automation ('CitrixDriver') component can be installed on all the interactive clients used to build processes and on all the runtime resources used to run the processes. However, if you have not first installed the Citrix Workspace application on the local machines the Citrix Automation option will not be available to install.



    ------------------------------
    Steve Boggs
    Senior Product Support Engineer
    Blue Prism
    Austin, TX
    ------------------------------

    Original Message


  • 3.  RE: Citrix Integration Queries

    Posted 5 days ago

    Hi @Steve Boggs,

    Thanks for the information that was helpful.

    Just have a follow-up query regarding MultiBOT considering all the installation and setup has been completed,  will 2 BOTs be able to run the same citrix automated process for the same application at the same time or not? Provided they are created as separated users and have separate machines on which the automation is running.



    ------------------------------
    Manish Rawat
    Project Manager
    Mercer
    New Delhi
    ------------------------------

    Original Message


Related Content

Welcome to the Blue Prism RPA Product Community!

Whether you’re looking to manage a complex infrastructure, maintain security and compliance, bring new products to market faster, or gain operational speed and agility in an uncertain economy, Blue Prism delivers — with the flexibility you need to create the business you want. From deployment on-premise, through a cloud service provider or as SaaS, to a skillful and adaptable digital workforce that continually expands to meet your enterprise needs, you can gain enhanced operational insight and control while your people reclaim the time they need to focus on great work.

Product PageKnowledge BaseBlue Prism Training Offering
Product Research ProgramUpdates, Releases & Announcements

FAQs

Blue Prism is intelligent automation — business-developed, no-code automation that pushes the boundaries of robotic process automation (RPA) to deliver value across any business process in a connected enterprise.

A combination of RPA with expanded cognitive and AI capabilities, Blue Prism is different than other automation technology on the market. With one Blue Prism license, you gain instant access to an already AI equipped digital workforce, along with the tools you need to build and delegate automations. Click here for more information on Blue Prism and Intelligent Automation.
To learn more about how Blue Prism RPA can help your organization and how much it will cost to get started, please Contact our Sales department.
Blue Prism RPA can be downloaded from our customer portal. If you would like to consume or download any material it is necessary to create an account on the Portal. Once you have registered, you can access the download options for Blue Prism here.
Yes! Installed on your own machine and supported by our training materials and product documentation, you can use all the features of the full enterprise product for free with our Blue Prism Trial – giving you the opportunity to learn the basics before moving to a full production implementation. Click here for more information and to download the trial.
Yes! You can access our known issue list for Blue Prism from our Support Portal.
Regardless of your industry, Blue Prism’s Digital Workforce can adhere to strict governance and compliance standards without limiting productivity. Click here for more information on how your industry can benefit from Blue Prism.