Blue Prism Product

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This community covers the core Blue Prism RPA product.

  • 1.  Fatal error

    Posted 03-03-2023 16:16

    Hi,

    While reading the data from database using blueprism we are facing the below issue. Please if any chance to help this one.

    Error: "fatal error encountered attempting to read the result"

    Thanks for advance.



    ------------------------------
    Sornakumar V
    RPA Developer
    Iopex technologies
    Chennai
    ------------------------------


  • 2.  RE: Fatal error

    Posted 03-03-2023 17:49

    More information would be useful to determine some troubleshooting suggestions here. What software is throwing the error, i.e. Blue Prism, SQL Server, an Oracle database, etc.? Is this a Blue Prism Process that reads a database, or are you querying a database directly? What are the exact steps to reproduce the error? What is the exact error message seen, along with any accompanying error stack details?



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    Steve Boggs
    Senior Product Support Engineer
    Blue Prism
    Austin, TX
    ------------------------------



  • 3.  RE: Fatal error

    Posted 03-03-2023 19:46

    Hi Steve,

    Thanks for reply.

    Here I mentioned your asked details 

    What software is throwing the error,

    Ans : Blue Prism

     Is this a Blue Prism Process that reads a database,

    Ans : Yes

    What are the exact steps to reproduce the error?

    Am using SQL object in blueprism

    Set connection

    Begin transaction

    Commit transaction

    Then get CSV 

    While executing the query, facing above mentioned issue.

    I used select query.

    What is the exact error message seen, along with any accompanying error stack details?

    "fatal error encountered attempting to read the result"



    ------------------------------
    Sornakumar V
    RPA Developer
    Iopex technologies
    Chennai
    ------------------------------



  • 4.  RE: Fatal error

    Posted 03-03-2023 20:29

    Hi Sornakumar,

    This seems to be a case of timeout - Your query is getting timed out without a response while executing, please try setting and increasing the timeout.

    cmd.CommandTimeout = Number of seconds;

    For better clarity and reference please refer Microsoft Documentation : https://learn.microsoft.com/en-us/dotnet/api/system.data.sqlclient.sqlcommand.commandtimeout?view=dotnet-plat-ext-3.1 



    ------------------------------

    Kindly up vote this as "Best Answer" if it adds value or resolves your query in anyway possible, happy to help.

    Regards,

    Mukesh Kumar - Senior Automation Developer

    NHS England, United Kingdom, GB

    ------------------------------



  • 5.  RE: Fatal error

    Posted 03-08-2023 16:48

    Thanks Mukesh.

    I will try and then update.



    ------------------------------
    Sornakumar V
    RPA Developer
    Iopex technologies
    Chennai
    ------------------------------



  • 6.  RE: Fatal error

    Posted 03-24-2023 22:10

    Hi Mukesh,

    I checked with database administrator and found the error. Now sorted.

    Error in database, initially character set is utf8mb4. Then they changed utf8mb3. due to this character set throwed exception from blueprism. 



    ------------------------------
    Sornakumar V
    RPA Developer
    Iopex technologies
    Chennai
    ------------------------------



  • 7.  RE: Fatal error

    Posted 03-24-2023 23:41

    Thanks for coming back onto this thread and sharing the useful info/update around this - Sornakumar V. I am glad it is sorted now.

    Cheers !!


    ------------------------------
    Kindly up vote this as "Best Answer" if it adds value or resolves your query in anyway possible, happy to help.

    Regards,

    Mukesh Kumar - Senior Automation Developer

    NHS England, United Kingdom, GB
    ------------------------------



  • 8.  RE: Fatal error

    Posted 03-25-2023 11:28

    Hi Friend,
    Thank you very much for giving such nice information.



    ------------------------------
    Sophia Khan
    ------------------------------



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