Hi Red,I think the Batch History report is subject to the data retention setting, are you able to find batches within the days you've got set in the admin panel?Thanks
Hi @ncstephe,On more recent versions (2.2+) of Decipher you have a "Signature" field format available, which is optimised for detecting signatures. Its advantages over checkmark are:3 potential outputs, signed, not signed and not found (checkmarks on...
Hi @kiranb25 ,Decipher won't automatically identify an exception, they have to be done manually, there are no automatic rules for this. Decipher not capturing a field isn't an exception, it just needs human intervention.If you want documents with the...
Hi @nikhiln ,Thanks, I understand. It looks like then that there's an issue with the training/capture aspect, but there's a few things that could be contributing to this, such as permissions, DFD configuration and Document Type configuration.I would ...
Hi @nikhiln,To get high confidence batches to go straight through you can either enable auto-verification in the Batch Type or in the Configuration screen.Have you tried this yet?Thanks
