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Hello, I'm sharing this update today to make sure you're prepared for an important change that might affect your automations. As outlined in Google's publicly available documentation and our own documentation, Chrome-based browsers are updating their support for Windows UI Automation (UIA). This is a change Google has signalled for some time, and it now requires you to take a few steps to keep your Blue Prism processes running smoothly. In this blog, I'll break down what's changing, what you need to do, and where to find extra help and resources. Our goal is to make this transition as easy as possible for you.
What is happening and why it matters
Google changed how Windows UI Automation (UIA) works in Chrome-based browsers, starting with Chrome 138 - replacing a legacy emulation layer with a new native UIA provider. This means Blue Prism processes that use UIA automation to interact with Google Chrome are affected. Elements that were spied against the old architecture may fail to be located or behave unexpectedly when the new UIA provider is enabled.
There was a temporary enterprise policy (UiAutomationProviderEnabled) provided which allowed organisations to revert to legacy behaviour while they updated their processes.
This policy is permanently removed in Chrome 147, which is due to be released 7th April 2026, with deployment into your own environments dependent on your local organisational policy. Once Chrome 147 is deployed, the policy based workaround will no longer function and processes relying on it may cease to function if action is not taken.
What you need to do
- Re-spy UIA elements in any Blue Prism application models that automate Chrome browsers, using Chrome 138 or later with the new UIA provider enabled.
- If your organisation is using the UiAutomationProviderEnabled enterprise policy as a temporary fix, remove it once your models have been updated.
- Additional workarounds may be available for this issue in your environment - for more information, please refer to the relevant Knowledge Base Article on subject.
Where to get help and further information
- Blue Prism Support Portal - Why do I need to re-spy UIA elements when upgrading to Chrome version 140+?
- Blue Prism Community Forum - Blue Prism UI Automation issues after Chrome upgrade
- Google Chrome Enterprise documentation - Chrome Policy - UiAutomationProviderEnabled | Chrome blog - Windows UIA support update
- Customer Support - Raise a support ticket via the Blue Prism Support Portal if you need additional information.
Our commitment to keeping you informed
The Blue Prism Product team is actively monitoring the impact of the Chrome 147 release and working closely with Customer Support to support affected customers. We will provide updates through the Support Portal, the Blue Prism Community, and directly to customers via their Customer Success Manager as the situation develops. If you have concerns or need guidance specific to your environment, please don't hesitate to reach out - we're here to help you through this transition.
About The Author
Robert Nicklin
An enthusiastic and motivated Product Manager with an interest in languages and software development. Strong communicator and logical thinker who enjoys being challenged, especially when those challenges involve the understanding of complex processes and workflows. Has experience managing multiple teams simultaneously working in an Agile development environment.