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407 Credential Missing error on subsequent requests - Smartsheet DX API

RobertLatherow
Level 3

‎24-11-21 04:29 PM

Testing out the Smartsheet DX download.  I can always run a action the first time, but subsequent requests almost always throw a 407 - credential missing error from Smartsheet.   I have played around with number of connection, which seemed to work for a brief time, but the problem still exists.

Any ideas?  I am not doing anything fancy, just calling 'get sheets'.  API Key/Credential is set up and working great for the first (sometime first few) requests.  

-RJ

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Robert Latherow
Programmer
ADP
America/New_York
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4 REPLIES 4

ewilson
Staff
Staff

‎26-11-21 03:43 PM

Hi @RobertLatherow,

What version of Blue Prism are you running?

Cheers,
​

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Eric Wilson
Director, Integrations and Enablement
Blue Prism Digital Exchange
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Ronmay
Level 2
In response to ewilson

‎29-11-21 05:41 PM

Hi @ewilson
RJ is unavailable today. We are testing on 6.10.2​

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Ron may
Project Manager
ADP
America/Los_Angeles
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ewilson
Staff
Staff
In response to Ronmay

‎29-11-21 06:04 PM

Hi @Ronmay,

Thanks for the follow-up. I've worked with the developer of the asset to try and duplicate the issue, but so far no luck.​ I would suggest the following:
  • Re-import the SmartSheet .bprelease file and then restart the machine that's being used for testing.
  • Run your tests again to see if the issue persists.
  • If it does, try running Fiddler, during testing, to capture a request to Smartsheet that results in the 407 error. Then we can review that to see if the bearer token header is truly not present.
Cheers,

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Eric Wilson
Director, Integrations and Enablement
Blue Prism Digital Exchange
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0 Likes

Ronmay
Level 2
In response to ewilson

‎13-12-21 05:58 PM

Hi Erik,
Thank yo for the response. We believe it may have to do with our proxy server. Once we c
an get the right people looking a that, I will get back to you  if we are still having an issue.

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Ron may
Project Manager
ADP
America/Los_Angeles
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0 Likes