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Issue with DX Asset [ Card -115938]

Neel1
MVP

While opening https://digitalexchange.blueprism.com/cardDetails?id=115938  getting error :- Failed to load card details" for 1-2 seconds and below error and then card keep retrying to load again and again.

@GeoffHirst @ewilson @RuthFrancis - can you check once.  I noticed same behaviour for one more card as well.

Neel1_0-1776437684885.png

 

1 BEST ANSWER

Helpful Answers

ewilson
Staff
Staff

@Neel1 should be fixed now.

Cheers,
Eric

View answer in original post

6 REPLIES 6

ewilson
Staff
Staff

@Neel1 should be fixed now.

Cheers,
Eric

Neel1
MVP

Thanks Eric for working on it. card id -3666 is another one having same symptoms . can you have a look on this as well.

Now you're just getting greedy. 😁

We'll take a look.

ewilson
Staff
Staff

@Neel1 3666 should be fixed too.

😉


Thanks Eric.  3666 is also working . Go button on 3666 is taking to page which doesn't exist.

Neel1_0-1776675089921.png

 

@Neel1 Unfortunately, that's something the publisher will need to look into. I've dropped them a note, but I've also redirected the Go button to their Intelligent Automation landing page for the time being. Could be that it's simply time to archive this asset, but we'll see how they respond.

UPDATE - The publisher of that asset is no longer with the company, and it seems no one else from Persistent has any info. We'll be archiving the asset.

Cheers,
Eric