7 2 2 upgrade memory exception

[budziakkamilSIX]

Hello, after upgrade from 7.1 to 7.2.2 me and my colleagues getting exception while execution of processes using browser happen:

ERROR: Internal : Failed to perform step 1 in Navigate Stage 'Navigate1' on page 'Launch' - Failed to launch - An exception was thrown while activating BluePrism.ApplicationManager.clsLocalTargetApp.

Could you guide me how we can manage this issue?

It's painful for us due to not being able to process end to end most of processes.

Thanks in advance,

Kamil

[steven.boggs]

Hi Kamil,

When we've seen this error in the past, often times its caused by an improperly-maintained database or other environmental factors which can lead to memory issues when running Processes. I'd recommend checking out the App Inspector Utility to get a view of any issues and risks within your environment, with suggestions to correct them as a first step.

If you're still seeing this error after correcting any noted issues identified by App Inspector, I'd recommend opening a support ticket with the required logs and steps to reproduce the issue so we could assist further.