Able to read values form Application but value format is not as expected using Surface Automation Concept

[NaveenG]

Hello All, I reading values form application, for that im using Surface Automation concept. Issue was, Able to get TEXT and NUMBERS from Application but Number format was not in expected wheather text format was expected. Number in application: 81540207 After Reading Value : I315-=1|I|2|I|'? Can any please suggest how i can overcome this issue...   regards, Naveen

[John__Carter]

If you're using the OCR method then you could experiment with the input parameters https://portal.blueprism.com/documents/guide-reading-text-ocr

[NaveenG]

Hi John__Carter, Thanks for input and i will try and let you know.   Naveen